Information Architecture, My Local Library, and Amazon

Information architecture is really a recursive process of human behavior that plays out in real life.

I promise information architecture isn’t as boring as it sounds. It’s actually a way of experiencing and navigating through the world — literally. Ok, I’m gonna date myself, but here goes.

The Dewey Decimal system. Those numbers and letters on library book spines. This system is still in use because it does work pretty well, depending on what you want to experience. I still occasionally go to the library, much like I still occasionally go to brick and mortar stores. But I go to these physical locations for very different reasons than I go to their digital counterparts. I go to the library to take in the space itself and I like the walk I take to get there.


The Minneapolis Public Library is a beautiful space that is open and light filled, modern with its use of glass and super high ceilings. I go there to mainly physically wander rows of books in a place that feels uplifting. If I’m searching for books by authors I like, I find the section (crime novels) and the authors (Matsumoto, Seicho, Henning, Mankell). I rarely look for a specific book title because the library usually only has a limited number for a given author and, many times, they’re already checked out. But I can also browse other authors in the area, and more broadly, books that fall under other categories, possibly on different floors. What the physical library is not good at is allowing me to readily see books within a category, recommending books I might be interested in based on my past browsing behaviors, and having every book by an author available.


The number of times I’ve found surprising, awesome, and relevant books based on Amazon’s recommendations are too many to count. I can go down just as many rabbit holes and more because I am presented with personalized recommendation after recommendation. I can’t speak for all local libraries, but my local public library is not as effective at this as Amazon is purely through their site. It might be because people who go to the library just ask librarians for recommendations and people who use the library site are only searching for very specific books. I don’t know for sure, but there’s a different search experience at play. It would take more research to know who likes it, who does not, and why.

I like both systems. When I’m in the mood for a walk, I’ll include the library on it — maybe even some Free Little Libraries on my way to it. When I feel like staying on the couch, Amazon is it. Finding what you’re looking for depends on the experience you want; it’s more than just categories and labels. It’s sitting on the couch vs. going for a walk.




By Erica Wollmering February 7, 2022
I sent this gif to my sister with the text, “I’m testing the Photoshop line.” She promptly responded, “Ya crossed it.” I agree 1000%. When has the Photoshop line been crossed? Ya know it when you see it. Here’s the thing, people know what I actually look like IRL so using a majorly Photoshopped image of myself is pretty inauthentic. But where is the line? Everyone wants to look their best. Most women wear at least some makeup every day. Other people get Botox, lasers, and fillers as part of their beauty regimen. Does that make a person inauthentic? For this series of pictures, I took a plain photo of myself - unslept, unshowered, sans makeup and morphed it into something more aesthetically pleasing. Does it still look like me? Nope, but I’m curious. If you were to divorce the face from the person you know, how would this change someone’s impression of you? Not knowing me personally, if you were to judge the first image of me, what would you think? How about the last image?
By Erica Wollmering August 7, 2021
I like juice as much as the next person but...
By Erica Wollmering August 7, 2021
At some point you’ve likely used or thought of using stock photography to tell your brand story. What could possibly be the drawback?
By Erica Wollmering August 3, 2021
When endless daydreaming is made even easier.
By Erica Wollmering August 3, 2021
How do you know if your headshot is saying the right thing to the right person? You might just need more than one.
Share by: